Leadership That Flows Both Ways

Information does not travel uphill on its own. What it actually takes to build a team that tells you the difficult thing early — and why encouragement alone never gets you there.
Fostering Leadership at Every Level: The Art of Leading Up

Leadership isn’t reserved for the corner office. Learning to lead up is one of the most valuable skills at any level of an organization.
Embracing Listening in Leadership: Building Trust and Understanding

Most leadership failures are not bad decisions. They are decisions that never got made. How to build the reflex for moving when the information is good enough.
Embracing Action: The Catalyst for Growth in 2024

A meeting where one person talks and everyone else listens is a broadcast. How to design meetings that surface what your team already knows.
Beyond Appearances: Leadership as a Choice, Not a Title

When considering the driving force behind a successful business, one might think of numbers – revenue, market share, or perhaps the size of the team
Troubleshooting Teams: The Key to Strengthening Organizational Links

A team is a chain of links. Troubleshooting the weak ones is the key to strengthening your whole organization.